Privacy Policy

1. Information we collect

We may collect contact and order information you provide, such as your name, email, phone number, billing and shipping address, order details, and support messages. We may also collect technical information such as IP address, browser type, device information, pages viewed, and cookie or similar technology data when you use our website.

2. How we use information

• Process and deliver orders, payments, returns, exchanges, and warranty claims.
• Respond to customer service requests and send order or service communications.
• Maintain website security, prevent fraud, troubleshoot issues, and improve the site.
• Send marketing communications where permitted and according to your preferences.
• Meet legal, accounting, tax, and regulatory obligations.

3. Cookies and browsing data

We use cookies and similar technologies to keep the website and checkout working, remember preferences, understand site traffic, and support marketing or analytics where enabled. You can adjust cookie controls in your browser. Some functions may not work correctly if essential cookies are disabled.

4. Sharing information

We may share information with service providers that help us operate the store, process payments, deliver orders, provide customer support, host the website, prevent fraud, analyze performance, or send communications. We may also disclose information when required by law or needed to protect rights, safety, or the integrity of the service. We do not sell personal information for money.

5. Retention and security

We retain information for as long as reasonably necessary for the purposes described above, including order, tax, warranty, and legal recordkeeping. We use reasonable administrative, technical, and organizational measures, but no online transmission or storage system can be guaranteed completely secure.

6. Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to opt out of certain marketing or data-sharing activities. To make a request, email support@umlight.com. We may need to verify your identity before completing a request.